Claudette Harris Is Making Her Own Way!!!!

               

Claudette is as an accomplished customer service professional.  Her expertise was refined with formal education, experience over 35 years working in a corporate environment, ongoing engagement with meaningful community associations, and through business practice as an entrepreneur.   She is President of At Your Service Consulting, LLC and Touchpoints of Service providing customer service training and consulting services.

DTE Energy represents the corporate environment where Claudette fine-tuned her ability to execute strategic planning tactics through progressive roles with expanded responsibilities.  Forward thinking analysis is second nature to her as a result of completing ongoing training including continuous improvement and human dynamics.  Mrs. Harris takes great pride in the volunteer work at career days to encourage students to consider customer service career paths.  She has been lauded for effectively managing metrics to meet business objectives impacting multiple organizations while maintaining value centered service to a diverse population of customers as well as business stakeholders.

Claudette is very active in her church where she regularly exercises personal skills to study, teach, and coordinate activities.  As a wife married over 29 years, proud mother of three and loving grandmother who enjoys traveling, she cherishes time that is spent with family and close friends.  Her commitment to values demonstrated by strong work ethics is balanced with home.